REFUND & CANCELLATION POLICY
 

Langs Academy LLC

This Refund & Cancellation Policy applies to all services and digital products offered by Langs Academy LLC through www.langsakademi.com.

By completing a purchase, you acknowledge and agree to the terms outlined below.

 

1. SERVICE DELIVERY

Langs Academy provides online educational services and digital programs.

No physical products are sold or shipped.

Service start dates may vary depending on:

• Program structure
   

• Group availability
   

• Level assessment
   

• Instructor scheduling
   

 

2. GENERAL REFUND POLICY

Due to the nature of digital services and online education, refunds are limited and subject to the conditions below.

Refund eligibility depends on:

• The type of service purchased
   

• Whether the service has started
   

• Whether access to digital content has been granted
   

 

3. GROUP LESSONS

• A full refund may be requested up to 72 hours before the program start date, provided the group lessons have not yet begun.
   

• Once the first group lesson has taken place, no refunds will be issued.
   

 

4. PRIVATE & VIP LESSONS

• Refund requests must be submitted at least 72 hours before the first scheduled session.
   

• Once the first private session has taken place, refunds are not available for completed or scheduled sessions.
   

 

5. ADVANCED MASTER PROGRAM & LANGUAGE COACHING

• Refund requests may be submitted within 7 days of purchase, provided that:
   

  • No sessions have taken place, and
     

  • No personalized program planning has started.
     

Once the program has begun, refunds are not available.

 

6. DIGITAL PROGRAMS

• Digital programs that provide immediate access (videos, downloadable materials, online content) are non-refundable once access has been granted.
   

• If access cannot be provided due to a technical issue caused by Langs Academy, a full refund will be issued.
   

 

7. MONTHLY MEMBERSHIP

• Monthly memberships may be canceled at any time.
   

• No refunds are provided for the current billing period once access has been granted.
   

• Cancellation will take effect for the next billing cycle.
   

 

8. HOW TO REQUEST A REFUND

To request a refund or cancellation, please contact us at:

📧 hi@langsakademi.com

Your request must include:

• Full name
   

• Email address used during purchase
   

• Program name
   

• Reason for the request
   

Approved refunds will be processed within 5–10 business days.

 

9. NO-SHOW & NON-ATTENDANCE

Failure to attend scheduled sessions without prior notice does not qualify for a refund or credit.

 

10. PAYMENT PROCESSING

All payments are processed securely via Stripe or authorized payment providers.

Langs Academy does not store credit card or payment details.

 

11. CHANGES TO THIS POLICY

Langs Academy LLC reserves the right to update or modify this Refund & Cancellation Policy at any time.

Updates will be effective immediately upon publication on the website.

 

12. CONTACT INFORMATION

For all refund or cancellation inquiries:

📧 hi@langsakademi.com